Privacy Policy

1. Introduction and Scope

777apk ("we", "us", "our") operates the online gaming platform accessible at https://777apk.lat. This Privacy Policy explains what personal data we collect when you use our Services, how we use it, with whom we may share it, how long we retain it, and what rights you hold regarding your information.

This Policy applies to all individuals who register an Account, browse the Website, or otherwise interact with 777apk, including residents of Indonesia and all other jurisdictions where our Services are accessible. By registering an Account or continuing to use our platform, you acknowledge that you have read and understood this Privacy Policy.

This Privacy Policy should be read together with our Terms & Conditions, which govern the overall use of 777apk Services, and our Responsible Gaming Policy, which describes tools available to help you manage your gaming activity responsibly.

2. Definitions

• "Personal Data" — any information that identifies or could identify a specific individual, including name, email address, phone number, Indonesian ID card number (KTP number), bank account details, IP address, and device identifiers.
• "Processing" — any operation performed on Personal Data, including collection, storage, use, disclosure, or deletion.
• "Data Controller" — 777apk, as the entity that determines the purposes and means of processing your Personal Data.
• "Data Processor" — a third party that processes Personal Data on behalf of 777apk in accordance with our instructions and this Policy (e.g., payment processors, KYC verification providers).
• "Services" — all gambling and gaming products provided by 777apk, including casino games, live dealer tables, sports betting, and related features.
• "Account" — the registered member profile created by a User to access 777apk Services.

3. Personal Data We Collect

3.1 Information You Provide Directly

When you register an Account, verify your identity (KYC), contact our support team, or participate in promotions, you may provide:

• Full legal name as it appears on your Indonesian ID card (KTP)
• Date of birth (used to verify you are 21 or older)
• Email address and phone number
• Residential address (including city: Jakarta, Surabaya, Bandung, Medan, Bali, etc.)
• Indonesian ID card number (KTP) and a copy of the document
• Bank account details for BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Permata, or BSI
• E-wallet identifiers for OVO, DANA, GoPay, ShopeePay, or LinkAja
• Profile photograph (where required for advanced KYC)
• Communications you send to our support team via live chat, WhatsApp, or email

3.2 Information Collected Automatically

When you browse or use the 777apk Website and platform, we automatically collect certain technical and behavioural data:

• IP address and approximate geographic location
• Device type, operating system, and browser version
• Pages visited, session duration, and navigation paths within the Website
• Betting and gaming history (games played, wager amounts, win/loss records)
• Deposit and withdrawal transaction records
• Login timestamps and session activity
• Cookies and similar tracking technologies (see Section 9)

3.3 Information from Third Parties

We may receive Personal Data about you from authorised third-party sources, including:

• Identity verification (KYC) service providers used to confirm the authenticity of your KTP and other documents
• Payment processors and Indonesian banks (BCA, BRI, BNI, Mandiri) confirming transaction status
• Fraud prevention and anti-money-laundering (AML) screening services
• Responsible gaming databases used to identify self-excluded individuals

4. How We Use Your Personal Data

777apk processes your Personal Data only for specific, legitimate purposes. We do not process your data in a manner incompatible with the purposes described below:

1. Account Management: Creating, maintaining, and securing your 777apk Account, authenticating your identity at login, and managing Account preferences.
2. KYC and Age Verification: Verifying that you are at least 21 years of age and confirming your identity using your KTP to comply with our licensing obligations and responsible gaming commitments.
3. Payment Processing: Facilitating deposits from and withdrawals to Indonesian banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, etc.) and e-wallets (OVO, DANA, GoPay, ShopeePay, LinkAja) in Indonesian Rupiah (IDR).
4. Service Delivery: Providing access to casino games, live dealer tables, sports betting markets (including BRI Liga 1, EPL, La Liga, and Timnas Indonesia matches), and other gaming products.
5. Customer Support: Responding to enquiries submitted via live chat, WhatsApp, or email, resolving disputes, and processing complaints.
6. Fraud Prevention and Security: Detecting and preventing fraudulent transactions, unauthorised Account access, bonus abuse, money laundering, and other prohibited activities.
7. Responsible Gaming: Monitoring gaming patterns to identify potential problem gambling behaviour, enforcing self-exclusion and limit settings, and providing access to support resources.
8. Legal Compliance: Fulfilling our obligations under applicable anti-money-laundering (AML), counter-terrorism financing (CTF), and gaming regulations.
9. Marketing Communications: Sending promotional offers, bonus notifications, and event announcements only to members who have provided explicit consent. You may withdraw consent at any time by contacting support.
10. Platform Improvement: Analysing aggregated, anonymised usage data to improve the Website, game selection, payment flows, and customer experience.

5. Disclosure of Personal Data

5.1 Internal Disclosure

Personal Data is accessible only to 777apk employees and authorised contractors who require it to perform their job functions. All staff are bound by confidentiality obligations and receive regular data protection training.

5.2 Third-Party Service Providers

We share Personal Data with carefully vetted third-party processors who assist us in delivering our Services. These include:

• KYC and identity verification providers processing your KTP documents
• Payment gateway operators connecting to Indonesian banks and e-wallets
• Cloud hosting and infrastructure providers storing Account and transaction data
• Fraud prevention, AML screening, and cybersecurity service providers
• Game software providers (such as Pragmatic Play, Evolution Gaming, Microgaming, NetEnt) who may receive limited session data to operate games
• Customer support and live-chat platform providers

All third-party processors are required to process your data only in accordance with our instructions, maintain adequate security measures, and comply with applicable data protection laws.

5.3 Legal Disclosure

We may disclose Personal Data when required to do so by law, court order, regulatory authority, or licensing body, or when we believe disclosure is necessary to protect the rights, property, or safety of 777apk, our members, or third parties.

5.4 Business Transfers

In the event of a merger, acquisition, or sale of all or part of our business, Personal Data held by 777ap k may be transferred to the acquiring entity. You will be notified via email or a prominent notice on the Website before your Personal Data becomes subject to a materially different privacy policy.

5.5 What We Never Do

• We never sell your Personal Data to third-party advertisers or data brokers.
• We never share your Personal Data with other gambling operators for marketing purposes.
• We never transfer your data to unvetted third parties without adequate contractual data protection safeguards in place.

6. Data Retention

777apk retains your Personal Data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal and regulatory obligations, resolve disputes, and enforce our agreements. Our standard retention periods are as follows:

• Account and identity data (KTP, name, DOB): Retained for the duration of your Account and for a minimum of 5 years after Account closure, in accordance with AML and gaming record-keeping requirements.
• Transaction records (deposits, withdrawals, betting history): Retained for a minimum of 5 years from the date of each transaction.
• Customer support communications: Retained for 3 years from the date of the last interaction.
• Marketing preferences and consent records: Retained until you withdraw consent or close your Account, plus 1 year thereafter for audit purposes.
• Technical logs (IP addresses, session data): Retained for 12 months from collection, unless required longer for an ongoing security investigation.

When Personal Data is no longer required, we securely delete or anonymise it in accordance with industry-standard data destruction procedures.

7. International Data Transfers

777apk operates internationally and may transfer your Personal Data to servers or third-party processors located outside Indonesia. Where such transfers occur, we ensure that appropriate safeguards are in place, including data processing agreements incorporating standard contractual clauses or equivalent protections, to ensure your data receives a comparable level of protection regardless of where it is processed.

If you are an Indonesian resident and have concerns about cross-border data transfers, you may contact our support team for further information about the specific safeguards applicable to your data.

8. Your Privacy Rights

Regardless of your location, 777apk respects the following data subject rights. To exercise any of these rights, please contact our support team via live chat or at [email protected]:

• Right of Access: You may request a copy of the Personal Data we hold about you at any time. We will respond within 30 days of a verified request.
• Right to Rectification: If any Personal Data we hold is inaccurate or incomplete, you may request that we correct or update it.
• Right to Erasure ("Right to Be Forgotten"): You may request deletion of your Personal Data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to Restriction of Processing: You may request that we restrict processing of your data in certain circumstances, such as when you contest the accuracy of the data or object to our processing.
• Right to Data Portability: Where processing is based on your consent or a contract, you may request that we provide your Personal Data in a structured, commonly used, machine-readable format.
• Right to Object: You may object to processing based on our legitimate interests, including direct marketing communications. We will cease such processing unless we can demonstrate compelling legitimate grounds that override your interests.
• Right to Withdraw Consent: Where processing is based on your consent (e.g., marketing emails), you may withdraw that consent at any time without affecting the lawfulness of processing prior to withdrawal.

9. Cookies and Tracking Technologies

9.1 What Are Cookies?

Cookies are small text files placed on your device by a website when you visit it. They allow the website to recognise your device on subsequent visits and store certain preferences or session information. 777apk uses cookies and similar tracking technologies (such as web beacons and local storage) to operate and improve our platform.

9.2 Types of Cookies We Use

• Essential Cookies: Required for the Website to function correctly. These include session authentication cookies that keep you logged in, security tokens, and load-balancing cookies. These cannot be disabled without impairing core functionality.
• Analytics Cookies: Used to collect aggregated, anonymised data on how users navigate the Website, which pages are most visited, and where users encounter errors. This data helps us improve the user experience.
• Preference Cookies: Store your preferences such as language selection, currency display (IDR), and notification settings so you do not need to re-configure them on each visit.
• Security Cookies: Used for fraud detection and prevention, including identifying unusual login patterns or suspicious transaction behaviour.

9.3 Managing Cookies

You may control non-essential cookies through your browser settings. Most modern browsers allow you to block or delete cookies entirely. Please note that disabling certain cookies may affect the functionality of the 777apk platform, including your ability to stay logged in or access certain features. For detailed instructions on managing cookies in your specific browser, consult your browser's help documentation.

10. Children's Privacy

777apk does not knowingly collect, solicit, or process Personal Data from any individual under the age of 21. Our Services are strictly intended for adults. If we become aware that we have inadvertently collected Personal Data from a person under 21, we will immediately delete that data and permanently close the associated Account without refund. If you believe a minor has accessed our platform, please notify us immediately at [email protected] so we can take prompt action.

11. Security Measures

777apk employs a comprehensive set of technical and organisational security measures to protect your Personal Data against unauthorised access, accidental loss, alteration, or disclosure. These measures include:

• 256-bit AES SSL/TLS encryption for all data in transit between your device and our servers
• Encryption at rest for sensitive stored data including KTP documents and financial information
• Strict access controls and role-based permissions limiting staff access to Personal Data on a need-to-know basis
• Regular third-party penetration testing and security audits of our infrastructure
• Multi-factor authentication requirements for Account access and administrative systems
• Automated fraud detection systems monitoring transactions processed via BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, ShopeePay, and LinkAja
• Incident response procedures including breach notification protocols

Despite these measures, no online platform can guarantee absolute security. In the unlikely event of a data breach that poses a material risk to your rights and freedoms, we will notify affected users and relevant authorities in accordance with applicable legal requirements.

12. Third-Party Links and Services

The 777apk Website may contain references to third-party services such as game providers (Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Spribe, Pocket Games Soft), payment processors, and support tools. This Privacy Policy applies solely to data processed by 777apk. Third-party services operate under their own privacy policies, and we encourage you to review those policies before interacting with any third-party service.

13. Changes to This Privacy Policy

777apk reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform Services. When we make material changes, we will notify you via email or through a prominent notice on the Website at least 14 days before the changes take effect. The "Last Reviewed" date at the top of this Policy will be updated accordingly.

Your continued use of 777apk Services after the effective date of any changes constitutes your acceptance of the revised Privacy Policy. If you do not agree with the changes, you must stop using our Services and request Account closure.

14. Contact and Data Enquiries

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 777apk handles your Personal Data, please contact our support team through any of the following channels:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24/7 directly on the Website
• WhatsApp: Contact details available through customer support
• Response Time: We aim to acknowledge all privacy-related enquiries within 2 business days (WIB) and resolve them within 30 calendar days.